Refund policy
At AXOLA GABE, customer satisfaction is our priority.
We offer FREE 30-day returns for customers located in:
- United States
- United Kingdom
- Germany
Return Eligibility
To qualify for a return:
- Products must be unused
- Products must remain in original packaging
- Return requests must be submitted within 30 days after delivery
Products returned damaged, used, or incomplete may not qualify for a refund.
Refund Process
After receiving and inspecting the returned product, refunds will be issued to the original payment method.
Refund processing times may vary depending on payment providers and banks.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact our support team within 48 hours after delivery.
Return Warehouse Locations
United States Returns Center
429 Delancy Street, Newark, New Jersey 07105, United States
United Kingdom Returns Center
14 Ashford Industrial Estate, Manchester M17 1RW, United Kingdom
Germany Returns Center
Friedrichstraße 114A, 10117 Berlin, Germany
Return Support
📧 contact@axolagabe.shop
📞 +33 7 61 44 19 76